Shipping Policy

All orders will be shipped within 3-7 days due to the handmade and unique nature of our products. Once your order has been shipped, the shipping carrier will be responsible for any handling and delivery details. Thank you for your understanding and support of our craft!

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The information, products, and services provided on this website are for informational, educational, and entertainment purposes only.

Our tea products are not intended to diagnose, treat, cure, or prevent any disease. Any statements regarding the benefits of our products have not been evaluated by the U.S. Food and Drug Administration (FDA). Always consult with a qualified healthcare provider before using any herbal products, especially if you are pregnant, nursing, have a medical condition, or are taking any medications.

Spiritual services, including but not limited to readings, guidance, energy work, and consultations, are offered as personal and spiritual support. These services do not replace professional advice or treatment from licensed professionals, including but not limited to medical, legal, financial, or psychological professionals. Any decisions you make based on these services are your sole responsibility.

By using this website and purchasing our products or services, you acknowledge and agree that:

• You are at least 18 years of age.

• You understand that results are not guaranteed.

• You assume full responsibility for your choices, actions, and outcomes.

We make no guarantees, representations, or warranties, expressed or implied, regarding the accuracy, reliability, or completeness of any content or services provided.

Limitation of Liability

Under no circumstances shall this website, its owners, affiliates, or representatives be liable for any direct, indirect, incidental, consequential, or special damages arising out of or related to the use of our products, services, or website content.

Consent

By using this website, you hereby consent to this disclaimer and agree to its terms.

Shipping Policy 

Thank you for shopping with us. Please review our shipping policy below for details on order processing and delivery.

Processing Time

All orders are processed within 3–7 business days (excluding weekends and holidays) after your order confirmation is received. You will receive a notification once your order has shipped.

Please note that processing times may be extended during high-volume periods, sales, or holidays.

Shipping Time

Once your order has been processed and shipped, delivery times will vary depending on your location and the shipping method selected at checkout. Estimated delivery times are provided by the carrier and are not guaranteed.

Shipping Rates

Shipping costs are calculated at checkout based on your location and selected shipping method.

Order Tracking

Once your order has shipped, you will receive a tracking number via email. Please allow up to 48 hours for tracking information to update.

Delays

We are not responsible for shipping delays caused by carriers, weather conditions, or other circumstances beyond our control. If your package is delayed, please contact the shipping carrier directly using your tracking information.

Incorrect Shipping Information

Please ensure that your shipping address is accurate at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

Lost or Stolen Packages

We are not responsible for lost or stolen packages once they have been marked as delivered by the carrier. If you experience an issue, please contact the carrier to file a claim.

Damaged Items

If your order arrives damaged, please contact us within 48 hours of delivery with photos of the damaged item and packaging so we can assist you.

Contact Us

If you have any questions about your order or shipping, please contact us through our website or customer support email.